Privacy Policy

Article 1 (Personal Information)

"Personal information" refers to "personal information" as defined by the Act on the Protection of Personal Information, meaning information about a living individual that can identify a specific person through name, date of birth, address, telephone number, contact information, and other descriptions contained in the information, as well as data relating to appearance, fingerprints, and voiceprints.

Article 2 (Methods of Collecting Personal Information)

The Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number when users register for use. Additionally, the Company may collect information about transactions and payments made between users and partner companies.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

• To provide and operate our services
• To respond to inquiries from users (including identity verification)
• To send emails regarding new features, updates, campaigns, and other services offered by the Company
• To contact users as necessary for maintenance and important notices
• To identify users who violate terms of use or attempt to use the service for fraudulent purposes, and to refuse their use
• To allow users to view, modify, or delete their registration information and view their usage status
• To charge users for paid services
• Purposes incidental to the above

Article 4 (Changes to Purpose of Use)

• The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the original purpose.
• When changes to the purpose of use are made, the Company shall notify users of the changed purpose or announce it on this website through prescribed methods.

Article 5 (Provision of Personal Information to Third Parties)

• The Company shall not provide personal information to third parties without obtaining the prior consent of the user, except in the following cases. However, this excludes cases permitted by the Act on the Protection of Personal Information and other laws.
  • When necessary for the protection of life, body, or property of a person and it is difficult to obtain the consent of the individual
  • When particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the individual
  • When it is necessary to cooperate with a national institution, local government, or person entrusted by them in executing affairs prescribed by law, and obtaining consent may impede the execution of such affairs
  • When the following matters have been notified or announced in advance and the Company has filed with the Personal Information Protection Commission:
    • That provision to third parties is included in the purpose of use
    • Items of data provided to third parties
    • Means or methods of provision to third parties
    • That provision of personal information to third parties will be stopped upon request of the individual
    • Method of accepting requests from individuals
• Notwithstanding the preceding paragraph, the following cases shall not constitute third parties:
  • When the Company outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use
  • When personal information is provided due to business succession through merger or other reasons
  • When personal information is used jointly with a specific party, and the items of personal information, scope of joint users, purpose of use, and name of the person responsible for management have been notified to the individual in advance

Article 6 (Disclosure of Personal Information)

• When requested by an individual to disclose personal information, the Company shall disclose it without delay. However, if disclosure falls under any of the following, all or part may not be disclosed, and the individual shall be notified of such decision without delay:
  • When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
  • When there is a risk of significantly impeding the proper conduct of the Company's business
  • When it would violate other laws and regulations
• Notwithstanding the preceding paragraph, information other than personal information, such as history and characteristic information, shall generally not be disclosed.

Article 7 (Correction and Deletion of Personal Information)

• Users may request the Company to correct, add, or delete personal information through procedures established by the Company if the personal information held by the Company is incorrect.
• When the Company determines it is necessary to comply with the request, it shall correct the personal information without delay.
• The Company shall notify the user without delay when corrections have been made or when a decision has been made not to make corrections.

Article 8 (Suspension of Use of Personal Information)

• When requested to suspend or delete use of personal information on the grounds that it is being handled beyond the scope of the purpose of use or was obtained by improper means, the Company shall conduct the necessary investigation without delay.
• Based on the investigation results, when it is determined necessary to comply with the request, suspension of use shall be carried out without delay.
• The Company shall notify the user without delay when suspension of use has been carried out or when a decision has been made not to suspend use.
• Notwithstanding the preceding two paragraphs, when suspension of use involves significant costs or is otherwise difficult, and alternative measures can be taken to protect the rights and interests of users, such alternative measures shall be implemented.

Article 9 (Changes to Privacy Policy)

• The content of this Policy may be changed without notice to users, except for matters otherwise provided for by law or in this Policy.
• Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

Article 10 (Contact)

For inquiries regarding this Policy, please contact us at the following:

Address: Toranomon Hills Business Tower 16F, 1-17-1 Toranomon, Minato-ku, Tokyo 105-6490
Company: Space Sovereign Office Inc.